Obi9 takes our responsibility to protect every member's privacy seriously. This document clearly explains how we collect, use, store and safeguard your personal information as a user of our platform.
Six ways we ensure your personal data remains safe and protected at all times
All data transmitted between your device and obi9 servers is protected by 256-bit SSL encryption — the same security technology used by leading banking institutions in Malaysia.
Your personal data is stored on servers protected with multi-layered access controls. Only authorised personnel can access your data, and every access is logged for audit purposes.
Obi9 has never and will never sell, rent, or trade your personal data to advertisers or third parties for commercial purposes. Your data belongs entirely to you.
You have full rights to access, correct, download, or delete your personal data at any time via your account settings or by contacting our support team.
OBI9's Privacy Policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure your data protection rights are upheld in accordance with applicable law.
The obi9 privacy and data protection team is available at all times. Any privacy-related enquiries, complaints, or requests will be addressed within 72 business hours.
This Privacy Policy describes the personal data collection and management practices of OBI9 (obi9.pro), an online betting entertainment platform operating for users in Malaysia. This document applies to all individuals who visit our website, register as a member, use the OBI9 mobile app, or interact with any of the services we offer.
By registering an account or continuing to use the OBI9 platform, you expressly agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, we encourage you not to use our services and to contact us for further clarification before making a decision.
This Privacy Policy should be read together with Terms and Conditions obi9, which constitutes the complete agreement between obi9 and each registered member. In the event of any conflict between these two documents, this Privacy Policy shall apply specifically to matters concerning privacy and personal data protection.
Important Note: This Privacy Policy applies to all OBI9 channels, including the website, mobile app, Live Chat, and any email or SMS communications you receive from us.
Obi9 collects various categories of information to enable us to deliver a secure, fair, and legally compliant service. We collect only what is strictly necessary and never gather data beyond what is required for operations.
When you register or use the OBI9 platform, you voluntarily provide the following information:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity | Full name, date of birth, identity card / passport number | Mandatory |
| Contact | Phone number, email address | Mandatory |
| Financial | Bank account number, bank name, digital wallet details | Mandatory |
| Address | Full address, city, postcode, state | KYC |
| KYC Documents | Copy of ID card, utility bill, bank statement | KYC |
| Preferences | Notification settings, preferred language, game preferences | Optional |
When you browse or use the OBI9 platform, our systems automatically record certain technical information required for security and service improvement:
Why Is This Necessary? This technical data is essential for detecting and preventing fraud, ensuring fair play, processing transactions accurately, and identifying technical issues to improve your experience.
Obi9 uses your personal data responsibly and only for legitimate purposes. We never use your information for purposes unrelated to the provision of our services. The following is a complete list of the purposes for which your data is used:
Obi9 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations where we need to share information with certain parties in order to deliver our services effectively.
Obi9 works with trusted third-party service providers to support our platform operations. These providers are granted access only to the information required for their specific tasks and are contractually prohibited from disclosing or using your data for any other purpose:
Obi9 may disclose your personal information to the relevant authorities where we are required to do so by law, court order, or a valid regulatory directive. This includes transactions involving the Malaysian Anti-Corruption Commission (MACC), the Financial Intelligence Unit (FIU), or any law enforcement body with lawful jurisdiction.
obi9 Guarantee: We only disclose information to authorities when legally required and within the limits permitted by law. We never voluntarily share data beyond what is necessary.
Obi9 continually invests in the latest security infrastructure to ensure your personal data is protected at all times. We adopt a multi-layered protection approach encompassing technical, organisational and administrative measures.
Access to members' personal data within the OBI9 organisation is restricted to staff who genuinely need it to perform their duties. The principle of least privilege (least privilege principle) is applied in full, meaning each employee can only access the data required for their specific role. All staff access to sensitive data is logged and regularly audited.
Your Responsibilities: While obi9 takes all reasonable steps to protect your data on our end, the security of your account also depends on your own personal security practices. Always use a strong password, enable 2FA, and never share your login credentials with anyone.
Obi9 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure session security, and understand how our platform is used. This section explains the types of cookies we use and how you can manage them.
You can manage and delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality and user experience of the OBI9 platform. We recommend keeping essential cookies enabled to ensure the best experience and optimal account security.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you hold certain rights regarding the personal information obi9 holds about you. We fully respect and support the exercise of these rights.
You have the right to request a copy of all personal data OBI9 holds about you. Requests will be processed within 14 business days.
If any of your personal data is inaccurate or out of date, you have the right to request that we correct it promptly.
You may request the deletion of your personal data, subject to data retention obligations under applicable law.
You have the right to object to the processing of your data for direct marketing purposes at any time, without providing a reason.
You may request your data in a structured, machine-readable format for transfer to another service provider.
In certain circumstances, you have the right to request that we restrict the processing of your personal data while an investigation or correction is in progress.
To exercise any of the above rights, please contact the obi9 data protection team by email at [email protected] or via Live Chat within the platform. We will respond within 72 business hours.
Obi9 does not retain your personal data longer than is necessary for the purpose for which it was collected, or as required by law. We maintain a clear data retention schedule for every category of information we process.
When the retention period expires or you request data deletion (subject to legal obligations), OBI9 will securely delete or anonymise your data using procedures that ensure it cannot be recovered. You will be notified once the deletion process is complete.
The obi9 platform may contain links to game provider websites or related services. This Privacy Policy applies only to the obi9 platform itself and does not cover the privacy practices of any third-party websites. We encourage you to read the privacy policy of every website you visit.
Obi9 is not responsible for the privacy practices or content of any third-party websites. Any information you share with third parties is outside our control and subject to their own privacy policies.
Safety Tips: Always verify the URL of a website before entering any personal information. The official obi9 website always begins with https://obi9.pro. Be cautious of fake websites impersonating OBI9.
If you have any enquiries or concerns, or wish to exercise your rights under this Privacy Policy, the obi9 data protection team is ready to assist. We are committed to addressing every privacy enquiry with care and thoroughness.
You can reach us by email at [email protected] or directly through Live Chat, available 24/7 on the obi9 platform. Please include "Privacy Inquiry" in your message subject so it can be routed to the right team promptly. All privacy inquiries will be addressed within 72 business hours.
If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia, who enforces the PDPA 2010.
Policy Amendments: obi9 reserves the right to amend this Privacy Policy from time to time. Any significant changes will be communicated to members via email and in-platform notifications at least 7 days before taking effect. The date of the latest amendment is always displayed at the top of this document.
The obi9 data protection team is available to assist you 24 hours a day, 7 days a week via Live Chat on the platform.
You now understand obi9's commitment to your privacy and data security. Register an account today and enjoy a safe, fair and fully protected online wagering experience.